Simwood Hosted Services
All Systems Operational

About This Site

Welcome to Simwood's Hosted status page for all Hosted PBX services from Simwood.

This page is for Simwood Partners (Business and Residential), Simwood Direct, Nimvelo and Birchills Telecom.

The most up to date information about our network and services is available here.

Hosted Services Operational
90 days ago
99.96 % uptime
Today
Voice / SMS Operational
90 days ago
99.71 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Apps ? Operational
90 days ago
100.0 % uptime
Today
Support ? Operational
90 days ago
100.0 % uptime
Today
Network ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 24, 2021
Completed - The scheduled maintenance has been completed.
Jun 24, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 22:01 BST
Scheduled - We recently announced our intention to migrate the remaining components of the Sipcentric platform to their new home on the Simwood network. For the first stage, we will be migrating our core database to a new cluster.

We have extensively tested in the lab and do not anticipate any negative effects resulting from the move. However, as a precautionary step, write operations will remain where they are at this stage to allow some time to roll back in the event of any issues.

Whilst we will need to restart each component for the updated config to be applied, customers having devices configured with and correctly implementing SRV records should notice no downtime whatsoever. Please refer to our Knowledge Base article on how to implement SRV records here: https://support.simwood.com/hc/en-us/articles/360018822219-Configuring-DNS-SRV. Due to the nature of the work, however, and it needing to be performed across multiple availability zones, service should be considered at risk for the duration of the maintenance window.

We appreciate your understanding and would like to thank you for your ongoing support. If you have any questions or concerns, please do not hesitate to get in touch with our support team at team@simwood.com.
Jun 22, 19:35 BST
Jun 23, 2021
Jun 22, 2021

No incidents reported.

Jun 21, 2021

No incidents reported.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.