API and Portal Service Disruption

Incident Report for Simwood Hosted

Resolved

This incident has been resolved.
Posted Jul 13, 2026 - 17:14 BST

Investigating

We are currently investigating an issue affecting our API and Customer Portal. Voice services are unaffected and continue to operate normally.

Customers may experience errors or degraded performance when accessing the API or Portal at this time.

We are actively investigating and will provide an update shortly.
Posted Jul 13, 2026 - 14:37 BST
This incident affected: Hosted Services (API, Apps).