Reports of 1 way audio and calls dropping

Incident Report for Simwood Hosted

Resolved

This incident has been resolved.

Posted Jan 13, 2022 - 12:12 GMT

Monitoring

Engineers have been responding to internal monitoring systems. No further reports have been received for calls since 9:17. We will continue to monitor the situation

Posted Jan 13, 2022 - 09:37 GMT

Investigating

We have received some reports of 1 way audio and calls dropping on the hosted service and are investigating these

Posted Jan 13, 2022 - 09:20 GMT

This incident affected: Hosted Services (Voice / SMS).