Registration failures on hosted platform

Incident Report for Simwood Hosted

Resolved

There was a brief network flap which caused the proxies to lose connection with the DB handling location records. This issue was intermittent and eventually failed over to another instance resolving all issues.

Posted Mar 23, 2022 - 15:13 GMT

Monitoring

Service has been restored and we will continue to monitor

Posted Mar 23, 2022 - 12:02 GMT

Investigating

We are aware of and investigating reports of registrations failing on our hosted platform.

Posted Mar 23, 2022 - 11:55 GMT

This incident affected: Hosted Services (Voice / SMS).