Portal not responding for some customers

Incident Report for Simwood Hosted

Resolved

This incident has been resolved. If you continue to see any issues, please contact support in the usual way.

Posted Oct 05, 2021 - 10:53 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 05, 2021 - 09:57 BST

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 05, 2021 - 09:26 BST

Investigating

We have reports of the Portal not responding for some customers and are investigating

Posted Oct 05, 2021 - 09:16 BST

This incident affected: Hosted Services (Apps).